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Version: v1.7.3-8 🚧

Feedback

The Feedback feature in Enterprise h2oGPTe lets you rate any chat response with a thumbs-up or thumbs-down vote. Use upvotes to mark high-quality answers and downvotes to flag poor ones; each downvote requires an expected response so you can capture what the correct answer should have been. Both vote types accept an optional comment, giving your team concrete, labeled examples to evaluate and improve model quality over time.

note

The thumbs-up and thumbs-down icons require the Submit chat feedback permission. The Default and User roles have this permission by default. The Guest role doesn't. To configure role permissions, see Roles and permissions.

Feedback is not available on shared chats.

Leave feedback on a response​

  1. In a chat session, hover over the response you want to rate.

  2. Click the thumbs-up icon to upvote, or the thumbs-down icon to downvote.

    Thumbs-up and thumbs-down icons

  3. In the Chat Feedback dialog that opens, review the three fields:

    Chat Feedback dialog
    FieldDescription
    ResponseThe model's reply, shown read-only for reference.
    Expected responseFor upvotes, pre-filled with the model's reply — edit it to show the ideal answer. For downvotes, this field is required and must be filled in before you can submit.
    CommentOptional. For upvotes, explain what was great. For downvotes, explain what was wrong.

  4. Click Submit. A confirmation message appears: "Your feedback has been saved."

Remove feedback​

To remove a vote you already submitted:

  1. Click the active thumbs-up or thumbs-down icon on the response.
  2. In the confirmation dialog, click Remove.

A message appears: "Your feedback has been removed."

View and export feedback​

All submitted votes are collected in the Feedback tab of the Usage & Feedback page. From there you can filter by collection and date range, review the full prompt and response for each vote, and export a CSV file.

For details, see Usage & Feedback.

Feedback